Dominion Lending Centres Inc. Privacy Policy

Dominion Lending Centres Inc. (referred to as “DLC” or “Dominion Lending Centres”) is committed to providing you with excellent service and maintaining a high level of security and respect for your right to privacy. We also advertise under the names “Mortgage With Frank” and “Dominion Lending.”

Overview

This privacy statement is one way we sustain your trust in our company, our products, and our services. It describes how we collect, protect, and use information about you during your visit to our website.

What Personal Information Does Dominion Lending Centres Inc. Collect Online?

We may collect personal information that you provide through applications or other forms on our site. This may also include information from consumer reporting agencies, your transactions with us, our affiliates, or others. This information may include:

  • Financial Information, Name, Address, Social Security Number, Account Numbers, Telephone Number, or Email Address.

Why Is Personal Information Collected?

If you complete an application or form on our site, we may request various information to communicate with you, assess your eligibility, and suggest products or services suitable for you. We may also access information such as your credit report. This information assists in evaluating your eligibility for our products and services.

If you choose to share personal information, we may store and use it for our own marketing research and to market our products and services to you.

When Is Personal Information About Me Collected Online?

We collect personal information when you complete applications or forms on our site, register through registration pages, and each time you update your personal profile.

Does Dominion Lending Centres Inc. Use Cookies or Other Online Technologies to Collect Information About Me?

Some of our websites may use “cookie” technology to measure site activity and customize information based on your personal preferences. A cookie is a data element that a website can send to your browser, which may then be stored on your hard drive. This allows us to tailor information to suit your individual preferences upon future visits.

When you visit our site, we may collect and store information about your visit, such as the time and length of your visit, the pages you view, the last site you visited before ours, and your internet service provider’s name. We use this data to measure site activity on an aggregate basis and on an individual basis to make the site more useful and provide relevant information.

Online Advertising We Utilize

We participate in online advertising networks, including those of Meta (Facebook) and Google, which may use “cookies,” “web beacons,” and similar technologies to track visits to our website. These networks serve our ads across the internet, including based on your interactions with our website, allowing us to tailor advertising to fit your needs and interests.

Information collected by these cookies may include behavioral data such as page views, ad clicks, and interactions on both our website and on ads displayed by Meta, Google, and other platforms. The cookies do not collect personal information or provide access to your computer.

You can opt out of data collection for Targeted Advertising from Google, Meta, and other networks by visiting the Digital Advertising Alliance Consumer Choice page at http://www.aboutads.info/choices/ or the Network Advertising Initiative Consumer Opt-Out page at www.networkadvertising.org/choices/. You may also opt out of Google Analytics tracking by visiting the Google Analytics Opt-Out page at https://tools.google.com/dlpage/gaoptout.

Do You Share Personal Information About Me?

We may share information about you with other companies to provide products and services you have requested. Information may be shared with suppliers, service providers, and within the Dominion Lending Centres Inc. family for market research and marketing purposes, as permitted by law.

Any company we share information with is contractually required to comply with confidentiality standards. We may also disclose information as required or permitted by law. We do not sell personal information to anyone.

How Can I Review, Change, or Correct Information You Collect?

We are committed to maintaining accurate and current information on our customers. We may provide you access to account information through various means, such as over the phone, online, or in writing.

If you have saved but not submitted an online form or application, you may be able to edit the information. If changes cannot be made online, please contact us directly to update your information.

How Do You Protect Personal Information?

We restrict access to information obtained from our websites to our employees, agents, and contractors. Physical, electronic, and procedural safeguards are in place to protect personal information.

How Do I Contact Dominion Lending Centres Inc. If I Have Questions About This Statement?

Dominion Lending Centres Inc.
Customer Questions
2215 Coquitlam Avenue
Port Coquitlam, BC V3B 1J6
Telephone: 1-888-806-8080

Will Dominion Lending Centres Inc. Make Changes To This Privacy Statement?

This statement is effective January 1, 2006, and remains in effect until amended. Dominion Lending Centres Inc. reserves the right to amend this Privacy Statement at its sole discretion without prior notice. Updates will be posted on our website promptly.

Does Dominion Lending Centres Inc. Follow the Canadian Anti-Spam Legislation?

Canada’s Anti-Spam Legislation (CASL) requires us to obtain your consent before sending you email communication regarding mortgage news, events, products, and services. If you have questions, please contact us.